Excellent Execution

Integrated payments are changing business operations and the customer experience

In a world where customer needs are rapidly evolving, how will your organization remain accessible and relevant? One area not to overlook is how a business accepts payments. The successful operation of a business requires multiple systems to keep the back office organized, your front line humming and customers happy. …

READ MORE →
Excellent Execution

The great data debate: Individual versus geodemographic

Why your customer data may not be enough   As an industry veteran committed to helping organizations leverage data to make better decisions, I am often reminded of the great Yogi Berra’s comment “It’s déjà vu all over again” when I hear marketers debate the benefits of individual versus geodemographic …

READ MORE →
Industry News

The Retail Supply Chain is Modernizing, 3 Impact Areas You Need to Act on Today

If you’re a brand manufacturer, your retailers are undercutting you and going right to the factories to make their own versions of what you sell. If you’re a retailer, your brands are going direct to the consumers and bypassing the retail supply chain. This isn’t new, but it still feels …

READ MORE →
E-commerce

What you need to know about the future of e-commerce apps

The hard part about investing in app technology is knowing where to spend your dollars, deciphering if a new feature is a trend or a long-term asset and understanding your audience well enough to know what they want. Although we don’t have a crystal ball to see what the future …

READ MORE →