The evolution of infrastructure, technology and cryptocurrency
By Daniil Saiko The way money exchanges hands is a constantly evolving process. As a result, the payments landscape will continue to transform the way companies and retailers do business. But as traditional forms of payment are increasingly replaced by digital options, payment systems are becoming progressively more complex, involving …
The transformation of global transfers
By Felipe Buckup In my global money movement career, I have seen the landscape transform immensely. The market of today is a dynamic ecosystem, with new players, new integrated models and new ways of doing business. Most of this transformation can be attributed to the changing demands of digital-driven customers …
AI in banking: navigating the road ahead
By Elina Mattila Canada’s financial services industry has long been a leader in applying artificial intelligence (AI) technology. The Royal Bank of Canada, for example, is investing tens of millions of dollars over the coming years to investigate how AI can be successfully transferred to the banking industry1. Despite the …
Follow (and serve) the consumer
By Steve Doswell The key to understanding the landscape of payments is to observe the customer attractions and motivations. From convenience to speed to security, market needs will always drive innovation and advancement. Following closely to the over-arching trends of consumerism, payment developments have continued to skew towards online and …
Adapting to a changing landscape
By Cyrielle Chiron In fall 2018 I had the pleasure of speaking about global payments trends across Canada and the U.S., sharing insights from RFi Group’s very latest global studies. While every country is unique and has different trends impacting their payments ecosystem, being able to adapt to a changing …
Focus on evolving customer expectations and habits
By Mia Huntington We have witnessed a rapidly accelerating pace of change in the payments ecosystem in recent years, and 2019 promises more changes—and challenges—ahead. Consumers want to be able to pay for things when, where and how they want. They are increasingly shunning cash and are opting for card, …
The future is faster payments
By Brian Weiner A few weeks back I forgot my wallet at home, but it didn’t slow me down at all. If this had happened a few years ago it would have been a very different day. But today I can pay for my parking, morning coffee and purchases throughout …
Staying ahead of blockchain and cryptocurrency
By Derek Wood For many finance leaders “blockchain” and “cryptocurrency” are some of the latest buzzwords floating around. However, new research1 reveals that it might be time we get more familiar with them; 50 per cent of Canadian finance leaders surveyed by Robert Half Finance & Accounting say that cryptocurrency …
Blockchain means business
By Wally Vogel With all the hype surrounding blockchain, and a short track record of practical business applications to date, it may be tempting to wait and see what others do, or perhaps even ignore it and hope it goes away. That was the approach Blockbuster took to streaming video …
Major settlements will reverse credit card fees
By Jonathan Razi A century ago engineers in Chicago, Illinois reversed the flow of the city’s main river to redirect billions of gallons of water away from nearby Lake Michigan. Today in Chicago, my company is working to reverse a similarly powerful trend: the rising cost of credit card acceptance …