Growing the prepaid market
By Peter Read We all know prepaid solutions as innovative tools that encourage financial inclusion, help combat consumer debt, replace costly cheques and tackle hassles in business payment systems. But what may have begun as a niche set of products that fills a gap in the current payments system has …
Battling CNP fraudsters
By David Andre Card not present (CNP) fraud is on the rise. According to one study of CNP fraud in Canada, it increased 205 per cent between 2010 and 2015 and accounted for 76 per cent of all fraud in 20151. Unfortunately, it could become an even bigger challenge in …
How disruptors are wooing market share
By Mike Gardner Payments used to be one of the industry’s least vulnerable to disruption, but it is now facing transformative reshuffling, with new digital entrants and changes in consumer behaviour. Those in the merchant acquiring business that are counting on organic growth from existing markets are feeling the pinch. …
The evolution of infrastructure, technology and cryptocurrency
By Daniil Saiko The way money exchanges hands is a constantly evolving process. As a result, the payments landscape will continue to transform the way companies and retailers do business. But as traditional forms of payment are increasingly replaced by digital options, payment systems are becoming progressively more complex, involving …
The transformation of global transfers
By Felipe Buckup In my global money movement career, I have seen the landscape transform immensely. The market of today is a dynamic ecosystem, with new players, new integrated models and new ways of doing business. Most of this transformation can be attributed to the changing demands of digital-driven customers …
AI in banking: navigating the road ahead
By Elina Mattila Canada’s financial services industry has long been a leader in applying artificial intelligence (AI) technology. The Royal Bank of Canada, for example, is investing tens of millions of dollars over the coming years to investigate how AI can be successfully transferred to the banking industry1. Despite the …
Follow (and serve) the consumer
By Steve Doswell The key to understanding the landscape of payments is to observe the customer attractions and motivations. From convenience to speed to security, market needs will always drive innovation and advancement. Following closely to the over-arching trends of consumerism, payment developments have continued to skew towards online and …
Adapting to a changing landscape
By Cyrielle Chiron In fall 2018 I had the pleasure of speaking about global payments trends across Canada and the U.S., sharing insights from RFi Group’s very latest global studies. While every country is unique and has different trends impacting their payments ecosystem, being able to adapt to a changing …
Focus on evolving customer expectations and habits
By Mia Huntington We have witnessed a rapidly accelerating pace of change in the payments ecosystem in recent years, and 2019 promises more changes—and challenges—ahead. Consumers want to be able to pay for things when, where and how they want. They are increasingly shunning cash and are opting for card, …
The future is faster payments
By Brian Weiner A few weeks back I forgot my wallet at home, but it didn’t slow me down at all. If this had happened a few years ago it would have been a very different day. But today I can pay for my parking, morning coffee and purchases throughout …